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Exchange

Return shipping costs will be at Customer’s charge and care. Merchandise can be shipped with the preferred forwarder.
Returns or exchanges must be notified within 14 days from receipt of the goods in order to manage the return/exchange within 30 days from delivery.
Return shipping costs will be at Customer’s charge and care. Merchandise can be shipped with the preferred forwarder.

1. Contact our Customer Service by e-mail at [email protected] or by phone at +39 366 9111622 (Mon-Fri 10 – 12 / 15 – 17) and we will provide the delivery address.
2. Place the Return/Exchange form received in the box with the merchandise. You can use the original box or another one.
3. If possible, provide the shipping receipt with tracking number by email to our Customer Care.
4. If it deals with an exchange (permitted only for color/size of the same style ordered), as soon as we will receive the parcel, we will check the integrity of the merchandise and as confirmed we will proceed with the shipment of the item already set aside for you.